Housekeeping by design : hotels and labor /

Brody, David, 1968-

Housekeeping by design : hotels and labor / David Brody. - 1 online resource (208 pages) : illustrations, plans

Includes bibliographical references and index.

Vignette 1: booking a room -- Theoretically checking in -- Vignette 2: Plaza memories -- Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E. M. Statler's Service code -- Vignette 3: "for your safety" -- A textbook case: pedagogy and housekeeping -- Vignette 4: the hotel as mise-en-scene -- Laboriously unreal: design and hotel impossible -- Vignette 5: you're doing research where? -- Go green: design, hotels, and the sustainability paradox -- Vignette 6: Chicago and thick description -- "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago -- Conclusion: a Cinderella story.

9780226389264 (e-book)

Hotel housekeeping--United States.
Hotels--Employees.--United States
Hotels--Design and construction.--United States
Sustainable buildings--Design and construction.--United States

Electronic books.

TX928 / .B764 2016