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Housekeeping by design : hotels and labor / David Brody.

By: Brody, David, 1968- [author.]Material type: TextTextPublisher: Chicago ; London : The University of Chicago Press, [2016]Copyright date: 2016Description: 1 online resource (208 pages) : illustrations, plansContent type: text Media type: computer Carrier type: online resourceISBN: 9780226389264 (e-book)Subject(s): Hotel housekeeping -- United States | Hotels -- United States -- Employees | Hotels -- United States -- Design and construction | Sustainable buildings -- United States -- Design and constructionGenre/Form: Electronic books. Additional physical formats: Print version:: Housekeeping by design : hotels and labor.DDC classification: 647.94068 LOC classification: TX928 | .B764 2016Online resources: Click to View
Contents:
Vignette 1: booking a room -- Theoretically checking in -- Vignette 2: Plaza memories -- Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E. M. Statler's Service code -- Vignette 3: "for your safety" -- A textbook case: pedagogy and housekeeping -- Vignette 4: the hotel as mise-en-scene -- Laboriously unreal: design and hotel impossible -- Vignette 5: you're doing research where? -- Go green: design, hotels, and the sustainability paradox -- Vignette 6: Chicago and thick description -- "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago -- Conclusion: a Cinderella story.
List(s) this item appears in: Exhibition: Guest Relations
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Includes bibliographical references and index.

Vignette 1: booking a room -- Theoretically checking in -- Vignette 2: Plaza memories -- Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E. M. Statler's Service code -- Vignette 3: "for your safety" -- A textbook case: pedagogy and housekeeping -- Vignette 4: the hotel as mise-en-scene -- Laboriously unreal: design and hotel impossible -- Vignette 5: you're doing research where? -- Go green: design, hotels, and the sustainability paradox -- Vignette 6: Chicago and thick description -- "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago -- Conclusion: a Cinderella story.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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